FAQ

Frequently asked questions:

1. How do I request a payment?

Your earnings need to be at least $50. You have to be logged in. Please click User My Account > My Earning > Submit Request, which will allow you to request your earnings.

2) What type of withdrawal payment systems exotictheme supported, how i can receive money?

We support payment systems: PayPal. Please contact us for more details.

3. If I want to cancel my account and withdraw my upload, is there any way to do that?

Yes, you can cancel your account and withdraw your uploads at any time. To do this just login to your account, go to the Contact Us section, and send us an email with your request. We will cancel your account within 24 hours business hours. If you have more than $50 in your Earnings, your money will be sent to you as well.

4. When I purchase media files, am I given the source files?

Yes. When you purchase a file, you will download a zip file with all source files in it. You can also request support from the person who uploaded the file by making a comment under your purchased file.

 

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